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1. Introductory Provisions

These Terms and Conditions ("Terms") govern, in accordance with Section 1751(1) of Act No. 89/2012 Coll., the Civil Code, the mutual rights and obligations between everyday bar s.r.o. ("Seller") and the buyer ("Buyer") arising from the Purchase Contract concluded through the e-shop at everydaybar.com ("Website").

These Terms do not apply to cases where the Buyer is a legal entity or a person acting in the course of their business activity. In such cases, a separate contract must be concluded prior to purchase.

Provisions of these Terms form an integral part of the Purchase Contract. The Purchase Contract and these Terms are drafted in the English language.

The Seller may amend these Terms at any time. Changes take effect upon publication on the Website and do not affect rights and obligations arising under previous versions.

2. User Account

Registration on the Website allows the Buyer to access a User Account, from which orders can be placed. Orders can also be placed without registration as a guest.

The Buyer is obliged to provide accurate and truthful information and to keep their account details up to date. The Seller considers all information provided as correct.

Access credentials must be kept confidential. The Buyer is not authorized to allow third parties to use their User Account.

The Seller may cancel the User Account, particularly if it is not used for more than one year or if the Buyer breaches these Terms.

3. Conclusion of the Purchase Contract

All product presentations on the Website are informational. The Seller is not obliged to conclude a Purchase Contract. Images are illustrative and actual shade or dimensions may differ slightly.

Prices include VAT and all related fees, except shipping and packaging costs where applicable. Prices remain valid as long as they are displayed on the Website.

To order, the Buyer completes the order form on the Website and submits the Order by clicking "Pay Now". Before submitting, the Buyer can check and modify the input data. The Order constitutes a binding proposal for the Purchase Contract.

The Seller confirms receipt of the Order via email. The contractual relationship arises upon delivery of the Order acceptance.

Shipping costs displayed at checkout apply only to the countries listed in our Shipping Policy.

4. Price and Payment

The Buyer may pay via credit or debit card through the payment system provided at checkout. Cash on delivery may be available for one-time orders where offered. Subscriptions require a valid online payment method.

The purchase price is due upon placing the Order. The Buyer’s payment obligation is fulfilled when the amount is credited to the Seller’s account.

For subscription orders, the Buyer agrees that the payment method on file is automatically charged at each renewal.

The Seller is a VAT payer. Invoices are not sent automatically with orders. If the Buyer requires an invoice, they must request it by emailing hello@everydaybar.com, and the Seller will issue an electronic tax document and send it to the Buyer’s email address. It is the Buyer’s responsibility to provide accurate billing details when requesting an invoice. Once an invoice has been issued, it cannot be modified or reissued. For business invoicing, please contact us before placing your order.

Discounts cannot be combined. Only one discount applies per Purchase Contract.

5. Order Processing and Cancellations

Orders enter processing immediately after being placed. Once in processing, orders cannot be cancelled, modified, or refunded.

For details on subscription cancellation and management, please refer to the Cancellations Policy.

6. Withdrawal from the Purchase Contract

Under Section 1837 of the Czech Civil Code, the Buyer cannot withdraw from a Purchase Contract for the delivery of:

• goods subject to rapid spoilage or with a short shelf life,
• food, beverages, or other everyday consumables delivered through regular deliveries,
• goods in sealed packaging that are not suitable for return after opening for health or hygiene reasons.

As all goods offered through the Website (nutrition bars) fall under these categories, the Buyer cannot exercise the statutory 14-day withdrawal right.

As a customer-friendly alternative, the Seller voluntarily offers a 30-Day Money-Back Guarantee, allowing the Buyer to return unopened bars within 30 days of the order date for a refund of the returned bars’ value, less a €10 fee covering the original shipping & handling cost. Full conditions are set out in the Refund Policy.

The Buyer may close their User Account at any time and terminate a Subscription under the Cancellations Policy.

If a gift is provided with the goods and the Buyer returns the order, the gift must be returned together with the goods. If not returned, the Seller may deduct the retail value of the gift from the refund.

7. Delivery of Goods

Delivery is governed by the Shipping Policy, which forms an integral part of these Terms.

If the Buyer requests a non-standard delivery method, the Buyer bears the risk and any additional costs.

Upon receiving the goods from the carrier, the Buyer must check the integrity of the packaging and immediately notify the carrier of any defects. If the packaging shows signs of unauthorized tampering, the Buyer is not obliged to accept the shipment. This does not affect the Buyer’s rights regarding liability for defective goods.

If goods must be redelivered due to reasons on the Buyer’s side, the Buyer bears the redelivery costs. Non-collected parcels are handled in accordance with the Refund Policy.

8. Subscription Program

The Buyer may choose between one-time purchases and subscriptions. Subscriptions are billed automatically according to the delivery frequency chosen at checkout — every 4, 8, or 12 weeks — and remain active until cancelled.

The Buyer may cancel, pause, skip, or modify their subscription at any time before the next scheduled billing date, through the customer portal. The delivery frequency can also be changed at any time between the available 4-, 8-, and 12-week intervals.

Once a subscription renewal has been billed, the corresponding order is processed for shipment immediately and cannot be cancelled, modified, or refunded.

Non-collected or refused subscription orders are handled in the same way as one-time orders. See the Refund Policy.

Subscription prices, products, or availability may change over time. Material changes will be communicated before they take effect.

Full subscription terms are set out in the Cancellations Policy.

9. Rights from Defective Performance

Rights and obligations regarding defective performance are governed by relevant legal regulations, particularly Sections 1914–1925, 2099–2117, and 2161–2174b of the Civil Code and Act No. 634/1992 Coll., on Consumer Protection.

The Seller is liable that the goods are free from defects upon receipt, suitable for their usual purpose, and match the agreed description and quality.

The Buyer acknowledges that the goods are consumable items with a limited shelf life. Shelf life and storage conditions are indicated on the product. Failure to comply with storage conditions voids the Buyer’s rights from defective performance.

If a defect appears during the shelf life, the Buyer may request repair or replacement, unless the chosen method is impossible or disproportionately costly. The Seller will remedy defects within a reasonable time.

If the defect constitutes a material breach, or cannot be remedied in a reasonable time, the Buyer may request a reasonable discount or withdraw from the Purchase Contract.

Complaints must be submitted at hello@everydaybar.com. The Seller will issue written confirmation of the complaint and resolve it within 30 days, unless a longer period is agreed.

10. Other Rights and Obligations

The Buyer acquires ownership of the goods upon full payment of the purchase price.

The Seller is not bound by any codes of conduct under Section 1820(1)(n) of the Civil Code.

The Czech Trade Inspection Authority (Česká obchodní inspekce), Štěpánská 567/15, 120 00 Praha 2, website https://adr.coi.cz/cs, is responsible for out-of-court resolution of consumer disputes. The EU online dispute resolution platform is available at https://ec.europa.eu/consumers/odr.

The European Consumer Centre Czech Republic, Štěpánská 567/15, 120 00 Praha 2, website http://www.evropskyspotrebitel.cz, serves as a contact point under Regulation (EU) No. 524/2013.

The Buyer may address complaints to supervisory or state authorities. The Seller is authorized to sell goods based on a trade license. Personal data protection is supervised by the Office for Personal Data Protection.

11. Governing Law

If the Purchase Contract contains an international element, it is governed by Czech law. This does not deprive a consumer Buyer of protections under mandatory provisions that would otherwise apply under Article 6(1) of Regulation (EC) No. 593/2008 (Rome I).

12. Final Provisions

If any provision of these Terms is invalid or ineffective, it will be replaced by a provision closest in meaning. The invalidity of one provision does not affect the validity of others.

The Purchase Contract, including these Terms, is archived by the Seller in electronic form and is not publicly accessible.

everyday bar s.r.o. · Soukenická 1529/26, Nové Město, 110 00 Praha 1, Czech Republic · IČO: 21646635 · DIČ: CZ21646635 · hello@everydaybar.com