1. Order Processing

Orders placed on business days are usually shipped the next business day. Most orders are processed and shipped within 1–2 business days.

Orders placed during weekends or public holidays are processed on the next business day.

During periods of high order volume, sales events, or promotional campaigns, processing and dispatch may take longer than usual.

Orders enter processing immediately after being placed. Once in processing, an order is being prepared, queued, or awaiting carrier pickup and cannot be cancelled, modified, or refunded, even if dispatch is delayed.

2. Delivery Times

After dispatch, deliveries are typically completed within 2–7 business days, depending on the delivery country and carrier. For remote or less accessible regions, delivery may take up to 14 days.

Delivery timeframes are estimates only and are not guaranteed. Once an order has been handed over to the carrier, delivery timing is outside our control.

3. Shipping Destinations

We currently ship to: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden.

4. Shipping Costs

Shipping costs are calculated and clearly displayed at checkout before your order is confirmed.

5. Tracking

Once your order is dispatched, you will receive a shipping confirmation email with a tracking number. If you do not receive this email, please check your spam or promotions folder and confirm the email address on your order.

If no tracking information is available, the order is still in processing. Tracking is issued automatically once the order is handed over to the carrier.

6. Carrier Responsibility

Once an order has been dispatched, the shipment is under the responsibility of the carrier. For delivery-related issues such as delays, missed deliveries, or delivery instructions, please contact the carrier directly using the tracking information in your confirmation email.

Delivery performance after dispatch is managed solely by the carrier.

7. Partial Shipments

Some orders may be shipped in multiple parcels, each with its own tracking number. All parcels form part of the same order and must be collected in full. Failure to collect any parcel results in the entire order being treated as non-collected. See the Refund Policy for applicable fees.

8. Non-Collected Parcels

If you refuse delivery, do not collect the parcel within the carrier's pickup timeframe, or provide incorrect delivery details, the order is treated as non-collected. Applicable fees and refund options are described in the Refund Policy.

9. Damaged or Incorrect Deliveries

Please inspect your parcel immediately upon delivery. If your order arrives damaged, defective, or incorrect, contact us at hello@everydaybar.com within 48 hours of delivery. See the Refund Policy for the required documentation.

Damage caused after delivery or due to improper handling by the customer is not covered.

10. Shipping Address Responsibility

Please ensure your shipping address and contact details are complete and accurate at checkout. Changes are not possible after the order is placed.

If a parcel cannot be delivered due to incorrect or incomplete address details, the order may be treated as non-collected and handled in accordance with the Refund Policy.

11. Delivery Delays

Delivery timeframes are estimates and are not guaranteed. Delays, including extended or unforeseen delays, do not entitle the customer to refuse delivery, cancel the order, or request a refund. If a delayed order is not collected or is refused, it is treated as non-collected.

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everyday bar s.r.o. · Soukenická 1529/26, Nové Město, 110 00 Praha 1, Czech Republic · IČO: 21646635 · DIČ: CZ21646635 · hello@everydaybar.com